Cycle Time Task Force Report
CIC Meeting, Anchorage, Alaska
October 3-4, 2001  
 
The newly formed CIC Cycle Time Task Force identified the objective of the task force and developed enabling objectives.

Objective: Identify specific impediments in auto physical damage claims handling and the collision repair process that impact cycle time.

Definition: Cycle time is defined as the number of days from a specific event to the conclusion of that event.

Enabling Objectives:
  • Identify dates that impact cycle time
  • Identify impediments that impact cycle time
  • Identify solutions for cycle time improvement
  • Identify cost improvement gained by cycle time improvement

Volunteers were asked for and many from the audience came forward to work with the committee. The Cycle Time Task Force Committee will be identified at NACE.

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