CIC Data Base Inquiry
Reference No. 107
1995-1999 Subaru Model: Legacy
R&I Door Handle
  Date of Request: July 1998 to Mitchel & Motor;April 2001 to ADP
Date Posted: April 27, 2001
Updated: July 16, 2001 (Motor response has been updated or clarified from previous entry.)

CIC Reference No. 107
Data Providers: Mitchell International, ADP Claims Solutions Group, Motor Information Services/CCC Information Systems
Original Time Allowance: 0.3
Original Labor Note:
with trim panel removed

Issue:
Flawed time allowance with labor foot note incomplete/inaccurate. To remove the front and rear door handles the door glass must be removed

Response:
  • Motor/CCC –Labor is After Door Glass and Rear Sash Channel is Removed" has been applied to the "Front Door Handle, R&I/R&R procedure. Footnote: "Includes D&R Door Lock Assy" has been applied to the "Rear Door Handle" procedure, and the labor for the "Rear Door Handle" has been changed to .5hr. Overlap has been applied to the R&R Door Lock Assy: "With Door Handle Removed, Deduct .2hr."
  • ADP –ADP does not currently provide footnotes on its system, but it does provide the operations needed for the R & I of the door glass for the replacement of the door handle. No changes are warranted.
  • Mitchell–Responded with labor note, "w/Door Glass Removed."
Results/Change
Including the time to R&I the glass adds 1.0 to the operation or a 300% increase.
Mitchell December 1998 Responded with labor note, "w/Door Glass Removed."
Motor July 16, 2001 Labor is After Door Glass and Rear Sash Channel is Removed" has been applied to the "Front Door Handle, R&I/R&R procedure. Footnote: "Includes D&R Door Lock Assy" has been applied to the "Rear Door Handle" procedure, and the labor for the "Rear Door Handle" has been changed to .5hr. Overlap has been applied to the R&R Door Lock Assy: "With Door Handle Removed, Deduct .2hr."
ADP April 19, 2001 ADP does not currently provide footnotes on its system, but it does provide the operations needed for the R & I of the door glass for the replacement of the door handle. No changes are warranted.

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