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Date of
Request:April 2001 Date
Posted: May 5, 2001 Updated: July 16, 2001 (Motor response has been
posted.)
CIC Reference No.
118 Data Providers: Mitchell
International, ADP Claims Solutions Group, Motor Information Services
Original Time Allowance: Mitchell 1.9,
Motor 1.8, ADP 2.0 (ADP is a Extra Cab)
Issue:
- Time allowance deficient. Time allowance from Mitchell and
Motor are not realistic.
- Limited access to urethane sealant. There is restricted access
to the urethane adhesive due to the design of the slider capsulation
overlapping pinch well flange.
- Slider capsulation damage. Glass very difficult to remove with
a high risk of some level of damage/distortion to the slider frame/capsulation.
- Sliding glass and stationary glass. Time allowance for both the
slider and stationary glass is the same.
- Regular Cab and Access Cab: Time for both models are the same.
Many more components must be R&I for the Access Cab.
Suggestion:
- A cautionary note be included in the labor notes stating the
slider housing or glass molding may be damaged in the removal process and may
require replacement.
- Do a time study using a collision technician and not a Glass
Company technician reflecting a true to life situation. Shops that are required
to do their own glass removal are held at a disadvantage when compared to a
glass person who does this for a living.
- An accurate time allowance be offered for this operation for
each specific model.
Response:
- MotorAdded footnote, "After
necessary interior trim is removed".
- ADP Their time includes all the steps except the
headliner partial removal. They reviewed the manufacturer's service information
and contacted several glass replacement professionals and have determined that
no change is warranted at this time. They plan to follow up with the
manufacturer for additional information.
- MitchellAdditional research in process.
Results/Change:
| Mitchell |
June 11, 2001 |
Additional research in process. |
| Motor |
July 16, 2001 |
Added footnote, "After
necessary interior trim is removed". |
| ADP |
April 2001 |
Recognizes need for additional research, no
change yet |
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