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Date of Request:
April 10, 2001 Original Date Posted: May
15, 2001 Updated: July 12, 2001
CIC Reference No. 120 Data Providers: Mitchell International, ADP Claims
Solutions Group, Motor Information Services Original Time Allowance: Mitchell 0.6 hrs, Motor 1.5
hrs, ADP 1.6 hrs
Issue:
- Mitchell:
Time allowance does not take into consideration
the removal of the steering gear rack for access.
- Mitchell:
General Motors warranty time allowance includes
time to remove steering rack
Response:
- MitchellStates inner tie rod can be removed without
removing steering rack for access with the use of a special tool.
- ADP no response needed
- Motor no response needed
Suggestion:
- MitchellInclude a labor text note stating a special tool
is required for this operation and describe the special tool needed.
Results/Change:
| Mitchell |
May 2001 |
No response
needed. |
| Motor |
May 2001 |
Accurate labor text
note with realistic labor allowance |
| ADP |
May 2001 |
Realistic time
allowance |
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