Date of Request: May 21, 2002
Original Date Posted: May 30, 2002

Data Providers: MOTOR Information Services, Mitchell International, ADP Claims Solutions Group

Issue:

1. The quarter glass may be a non-reusable component, designed not to be removed without destruction.

Note: While trying to remove the quarter glass we were successful in removing the urethane adhesive but were unable to remove or cut through the plastic pins that anchor the glass to the body. After destroying the glass, we called the local glass dealer/installer for information and they informed us that this is a non-reusable glass and that the plastic pins are iatrical to the integrity of the glass and the glass must be broken to be removed.

To all providers: 

1. Note that this may be a non-reusable component.

Results:

Mitchell

       Note from Mitchell: The manufacturer advises that the 1/4 glass on the Celica is a non-reusable component.  The glass should not be broken out to be removed, but rather, carefully cut out with the piano wire method.  The database will be updated to reflect the glass is a non-reusable piece and the R&I for the component will be deleted from the system.  Further research also concludes that the same holds true for 1/4 glass' on the Avalon, Highlander, Solara and Sequoia. Our database will also be updated to reflect the manufacturer's repair information.  The Toyota Tundra back glass is of a similar configuration, however, the pins to the glass are metal and the manufacturer shows the glass as re-usable.

MOTOR

ADP

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