CIC Data Base Inquiry
Reference No. 142
2000-2002 Toyota Sienna 
R&R or R&I Quarter Glass and Lift Gate
 

Date of Request: May 29, 2002
Original Date Posted: May 30, 2002

Data Providers: MOTOR Information Services, Mitchell International, ADP Claims Solutions Group

Issue:

1. The quarter glass and lift gate may be a non-reusable component.

Note: It has been mentioned that any glass part number that ends with GTY, the Y means it is a "bonded" part, meaning the capsulated molding around the glass comes manufactured as one whole unit. It is almost impossible to remove this part once it has been urethaned on.

What has also not been documented is the function of the bonded "black-plastic" glass alignment pins during the moment of impact. What safety role these pins play is still an unanswered question.

Suggestion:

To all providers: 

1. Note that this may be a non-reusable component.

Results:

Mitchell

 

 

Original Time Allowance

 Quarter Glass

1.4 hours

Labor Note: Includes R&R Quarter Trim
Lift Gate Glass 2.3 hours Labor Note: Includes Clean up Old Adhesive as Necessary

 

Adjusted Time Allowance

Note: OEM service procedures do not indicate that the quarter glass or the liftgate glass is a non-reusable part. (06/06/02)

 

 

MOTOR

 

Original Time Allowance

Presently not Known

 

 

Adjusted Time Allowance

 Please refer all users to the SPECIAL NOTATION on page g27 in the MOTOR GTE pages regarding stationary glass replacement which states: "Glass, moldings,
mounting studs, or mounting flange may be damaged or broken during normal
service procedures on some applications. MOTOR advises that these factors be
considered before performing glass operations in the event unavoidable damage
occurs. Time for the removal of old adhesive, clean and preparation of sealing
surfaces (vehicle and or glass) should be estimated after an on the spot evaluation. "These pages are also available on the MOTOR web site. The R&I/R&R time for the glass is published in the MOTOR  CRASH GUIDE TO ESTIMATING and is also available in the CCC Pathways estimating system. (09/05/02)


ADP

 

Original Time Allowance

Not Presently Known

 

 

Adjusted Time Allowance

Note: the Quarter glass and back glass are reusable, text not needed, no changes required. (06/18/02)

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