CIC Data Base Inquiry
Reference No. 144
1997-2001 Dodge Dakota 
R&R or R&I Front Door Hinge (Upper and Lower)
 

Date of Request: June 5, 2002
Original Date Posted: September 10, 2002

Data Providers:
MOTOR Information Services, Mitchell International, ADP Claims Solutions Group

Issue:

1. There is a difference between the left and right side door hinge access. On the driver side (left) the hand brake mechanism and wire harness impede access to the inner bolt. 

2. MOTOR has not acknowledged the dash removal requirement for the upper hinge.

Suggestion:

To all providers, please review the operation: 

1. Show the time difference between left and right doors.

2. Motor should consider expanding their labor note to show the instrument panel must be removed to access the upper hinge inner bolt.

Results:

Mitchell

 

Original Time Allowance

Upper Hinge

.2 hrs

Labor Note: With Instrument Panel and Door Removed

Lower Hinge .5 and .7 hrs Labor Note: Includes Cowl Trim Panel, with Door Removed

 

Adjusted Time Allowance

June 21, 2002

(1) 1997-00, each hinge (upper & lower) has one bolt that can only be accessed from inside the vehicle.

 

(A) Labor allowance for "upper hinge" is after instrument panel, parking brake pedal assy (left side) & heater assy (right side) have been removed, which is necessary to gain access. The following labor time & notation to be applied,

R&R Upper Hinge... #.2

  #w/Door, Instrument Panel & Necessary Bolted Parts and Assemblies Removed

 

(B) Labor allowance for "lower hinge" includes R&R cowl trim panel. The following labor time & notation applies,

R&R Lower Hinge... #.4

# w/Door Removed , Includes R&R Cowl Trim Panel

 

 

(2) 2001-02, all bolts can be accessed from outside the vehicle with door removed. The following labor time & notation to be applied,

R&R Upper Hinge... #.2

R&R Lower Hinge... #.2

#w/Door Removed

 

 

MOTOR

 

Original Time Allowance

Upper Hinge

.3 hrs

Labor Note: After Door is Removed.

Lower Hinge .3 hrs Labor Note: After Door is Removed.

 

Adjusted Time Allowance

September 23, 2002

MOTOR has applied a footnote to the upper hinge to indicate time is after instrument panel has been removed. There was also a footnote applied to the lower hinge "Time is after cowl trim panel has been removed. The changes will appear in the September Chrysler Crash Guide.

 

 

ADP

 

Original Time Allowance

Left Upper and Lower Hinges

1.0 hrs

Labor Note: None

Right Upper and Lower Hinges 1.0 hrs Labor Note: None

 

Adjusted Time Allowance

June 19, 2002

Left Upper and Lower Hinges

6.1 hrs

Labor Note: None

Right Upper and Lower Hinges 7.1 hrs Labor Note: None

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