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Date of Request:
June 15, 2002 Original Date Posted:
September 11, 2002
Data
Providers: MOTOR Information Services, Mitchell
International, ADP Claims Solutions Group Issue:
1. The
plastic fasteners that retain belt molding break upon removal and
are not serviced.
2. Motor and Mitchell have a different part
number for identical part.
Suggestion:
To all providers, please review the operation:
1. Labor
note should state this is a non-reusable part.
2. Motor
and Mitchell should use the same part number.
Results:
Mitchell
|
Original Time
Allowance |
.2 hrs.
|
(Front Door, #1F1Z5421452-3AA) |
Labor Note: With
rear view mirror assembly removed. |
|
Response June
21, 2002 |
Part
number correct, no database change necessary.
The
fasteners are not serviced separately and are supplied with
the belt moulding. The belt moulding part number provided by
Mitchell is correct per manufacturer.
OEM service procedures do not designate the fasteners
as a non-reusable part. Refer to NON-REUSABLE PARTS on
Procedure Page P1 for further explanation if necessary.
A
non-OEM replacement fastener is available through Crest Net
Sales. (Part #CRX15296) |
MOTOR
|
Original Time
Allowance |
.3 hrs.
|
(Front Door, #F8DZ5421452-3AA) |
Labor Note: Does
not include time to gain access. |
|
Response:
September
9, 2002 |
Please refer all users to the DAMAGED OR
NON REUSABLE MOLDING S AND FASTENERS on page g6 in the MOTOR
GTE pages regarding molding replacement which states:
"Some moldings such as aluminum backed adhesive type and
urethaned mounted reveal moldings may be damaged or
broken during normal R&I procedures. Additionally, some
plastic or metal fasteners may be damaged and their ability to
be reused jeopardized because of single use design, age or
exposure to the elements. Caution should be taken while
removing all fasteners, both metal and plastic. MOTOR
recommends these factors be considered and mutually agreed
upon
before finalizing any repair cost estimate." The part
number F8DZ5421452-311 is not and has never been published in
the MOTOR CRASH ESTIMATING GUIDE as the part number for the
belt molding on the Taurus/Sable front door.
|
ADP
|
Original Time
Allowance |
1.0 hrs |
Labor Note: None |
|
Response:
June
21, 2002
|
We
will be adding the Belt Molding Retainers to the system as
follows:
- Belt
Molding Retainer Left
F6DZ5420604A $3.08
- Belt
Molding Retainer Right F6DZ5420604A
$3.08
The
Labor time reflected for each of the Front Door Belt
Moldings (0273, 0274) is 1.0 hour. ADP's system is
currently not equipped to add Labor Notations, however
this is being looked into for future consideration.
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