CIC
Data Base Inquiry
Reference No.
164
1997-2002 Ford F-150
R&R Front Bumper Overhaul
Date of Request:
December 23, 2002
Original Date Posted: August 6, 2003
Data
Providers: Mitchell International, MOTOR Information Services/CCC Information Systems,
ADP
Subject:
No fastener information
Time
allowance:
Mitchell
Not applicable
Labor
text note:
Motor
Not applicable
Labor
text note:
ADP
Not applicable
CCC
Not applicable
Labor
text note:
Inquiry
(as stated by inquirer)
While observing a technician overhaul the front bumper
on a 00 Ford F-150 it was noted that there were no less then 10
different designs or types of fasteners used to by Ford assemble
this bumper. In this situation the original bumper had a
significant amount of damage, along with a degree of corrosion
from the elements. Most of the fasteners used by Ford to assemble
this bumper would be considered dedicated fasteners and not be a
commonly stocked item in most shops. In the process of overhauling
the bumper the technician spent a considerable amount of
additional time dealing with the original fasteners; there were no
fasteners supplied with the parts or in the shop inventory. I
observed the technician overcome this challenge by repairing
and/or substituting the original damaged and corroded fasteners.
Because many of the original fasteners were repaired or
substituted, the bumper components would not be as secure
as they would have been otherwise, having an impact on the
integrity of the repair.
When the estimator was asked why fasteners were not
supplied along with the other parts, the comment I received was
there were no fasteners listed in the data base. Arguably the
F-150 is the most popular truck in the country; it is problematic
the data base does not list the fasteners needed to assembly this
bumper. If fastener information is listed in the data base, the
fasteners can be listed on the estimate and ordered at the time
the parts are ordered.
Suggestion
To
All:
1.
Please increase the amount of fastener information throughout
the data base so fasteners can be listed on the estimated and
ordered with the parts.
Response:
Mitchell: January 7, 2003 Necessary bolts, clips, nuts, washers, and retainers have been added to the Front Bumper section of the F-150/250.
MOTOR: January 13, 2003 Added clips, rivets, retainer and fasteners to database.
ADP: January 3, 2003 We will be adding the Front Bumper Clips to the 1997-2002 F-150 trucks. This will be reflected on the Feb. 2003 CD.
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