Subject: Inaccurate labor note

Make: Ford

Model: Explorer

Year: 02-03

Operation: R&R/R&I radiator and AC condensor

Time allowance: Mitchell

Radiator 1.1 hrs.

Labor text note: None

AC condenser 1.1 hrs.

Labor text note: #w/radiator removed deduct .5

Motor

Radiator 2.4 hrs.

Labor text note: Includes R&I/R&R AC condenser and fan shroud

AC condenser 2.4 hrs Labor text note: Includes R&I/R&R radiator and fan shroud

ADP Presently not known (designation not known)

CCC Same as Motor

Labor text note: Same as Motor

Inquiry (as stated by inquirer)

Motor has correctly identified the unusual sequence for the removal of the radiator; the AC condenser must be removed to access the radiator

Suggestion:

Mitchell, please review this operation.

Response:

Mitchell: Mitchell labor allowance for the radiator is 2.4hrs. The procedure calls for detaching the radiator from the condenser (held together by four bolts). The condenser remains in the vehicle as stated in the service procedure. The condenser allowance is 1.1hrs. Access to the condenser is from the front (bumper, grille). Likewise, unbolted from the radiator which remains in the vehicle as stated in the service procedure.

MOTOR: 04/01/05 -

MOTOR updated the labor time on the radiator to 1.8 hours which includes R&I/R&R upper and lower shrouds. The labor time on the AC condenser includes R&I/R&R upper and lower shrouds.

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