CIC Data Base Inquiry
Reference No. 184
 

Date of Request: May 4, 2003
Original Date Posted: August 6, 2003
 

Subject:             Addition to Labor note/Vague Motor labor note 

 

Make:                         Toyota 

Model:                          Tacoma 4X4

Year:                            96-02

Operation:                     R&R/R&I left front upper control arm

 

Time allowance:            Mitchell                         1.6 hrs

                                    Labor text note:            R&R one side complete, R&R both sides 3.0 hrs

                                               

                                    Motor                           1.3 hrs

                                    Labor text note:            Time includes upper ball joint R&I/R&R

 

                                    ADP                            Presently not known

 

                                    CCC                             Same as Motor

                                    Labor text note:            Same as Motor

                                   

 

Inquiry (as stated by inquirer)

To remove the left upper control arm mounting bolt, the SRS sensor must be removed; to remove the SRS sensor the battery must be removed for access to the sensor. The SRS sensor is directly in front of bolt. 

 

Suggestion:

¨  To all:          Please indicate in your labor note the additional steps that are                      required.

Motor: Labor note for this operation is confusing; stating the time includes the R&R of the upper ball joint. Motor shows a 1.0 hour time allowance to replace the upper ball joint (one can assume that is with the upper control arm removed, as a stand alone operation) which would leave .3 hours to R&I the upper control arm. The labor note is inconsistent with the replacement of the ball joint

 

Response:
ADP: We will add Battery R&I (.2 hrs) to the replacement of the Left Upper Control Arm which will increase the full time to 1.7 hrs with Anti-Lock Break System option selected.  This change will be made available on the February 2004 CD. Also: we will be adding the R&I of the Battery tray (.1 hr) to the replacement of the Lt Upr Control Arm for the vehicles mentioned.

Mitchell: In order to properly remove the bolt retaining the left upper control arm, the battery, overflow tank and SRS sensor should be removed.  Therefore we put a labor note stating the necessity to remove these items

Motor Information System 10/8/2004 - (ARM8510)No service information for R&I SRS sensor. Operation is a D&R by technician discretion. Deleted footnote from upper control arm. Upper ball joint has labor time of 1.0 hour with footnote “Time included with R&I/R&R knuckle.”

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