Subject: Inaccurate time allowance (Motor)

Part and labor not listed in data base (Mitchell)

Make: Toyota

Model: Sienna Van

Year: 99-03

Operation: R&R or R&I radio antenna assembly

Time allowance: Mitchell Part and labor not listed

Labor text note:

Motor 0.8 hrs

Labor text note: None

ADP Presently not known

CCC Same as Motor

Labor text note: Same as Motor

Inquiry (as stated by inquirer)

The removal process of the antenna assembly requires the “antenna cable ground wire” to be separated; the ground wire is located at the upper inner side of the door pillar (A-Pillar). To access the antenna ground wire bolt, the blower assembly must be removed because it lodged against the inner pillar blocking access to the ground bolt (the ground bolt is not visible without the removal of the blower unit). Because the blower assembly under laps the AC evaporator assembly the evaporator unit must be removed to facilitate the removal of the blower assembly; this also requiring the discharging of the AC refrigerant. The entire process, including the removal of the radio consumes the better part of an entire day, taking a technician 7 hours.

Suggestion:

¨ Motor: Please include labor note stating the components that must be removed to access the removal and replacement.

¨ Mitchell: Please list the part, labor and labor note for the antenna assembly.

¨ ADP: Please review the labor report for this operation and update as needed.

Response:

ADP: ADP's labor time for the R&I Radio Antenna Assembly matches up with the manufacturer's flat rate time for this operation so we feel that our labor time is sufficient

Motor Information System 10/8/2004 - (ARM8511) Changed labor time on antenna assembly to 2.1 hours with footnote “Time includes R&I/R&R windshield pillar trim, glove box assembly, mast and access time.” Added Overlap Operations R&R antenna with instrument panel off deduct 1.2 hours.

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