Fair Trade Practices Committee
Issue	Details from surveys or attendee input
Steering	Insurance control (steering, suppressing required operations, setting rates
	Insurance steering should be banned completely.  Tortious Interference is illegal.
	Insurance company steering
	DIRECTION OF WORK
	Steering of collision vehicles into insurance contracted shops.
	Steering by Insurance companies
	Insurance companies steering clients to DRP's by omission & mis-information.
	Insurance representatives steering
	Insurance control using steering tactics against non DRP shops.
	DRP ISSUES AND STEERING TO THE DRP!S
	DRP STEERING CUSTOMERS/LOWERED RATES OR "OUR DRP SHOP WILL DO IT FOR THAT"
	INSURANCE COMPANIES STEERING CUSTOMERS AWAY
	STEERING BY INSURERS AWAY FROM QUALITY SHOPS TO NON-QUALIFIED ONES.
	steering of repairs by insurance companies
	Insurer steering of vehicles from independent shops to DRP shops
	Steering of work from non-DRP shops to DRPs
	to much steering the customer, not giving them a fair choice. especially Progressive
	Steering customers done by Insurance company even in TV ads
	Steering ( Who's Monitoring the Insurance Industry)
	More open dialogue against Steering.
	The intererference of the Insurers in the customers right to choose
	Restore consumer rights - shop of choice
	direct repair steering
	CONSUMERS NEED TO HAVE CHOICE IN REPAIRERS
	insurance co's should not dictate body shops, let compition take it's course.
Price Fixing	Funny times
	does a HVAC, electrician, or computer repair guy have to show his invoices to his customer
	Insurer Price Fixing
	Price fixing by insurance companies
	price fixing by the insurance company
	MONOPOLY AND PRICE FIXING BY THE INSURANCE INDUSTRY
	After SFIC reduces # of shops SFIC will have even more leverage to suppress repair values
	Rate fixing
Consumer Satisfaction / disclosure	setting unrealistic promises customers are expecting are out of control
	REPAIRERS FORGETTING WHO THE TRUE CUSTOMER IS
	Transferable warranties so that next purchaser of the vehicle is protected (but limited in time to protect the repairer/create a standard warranty)