From time to time, the Collision Industry Conference will pursue projects and develop papers, resolutions and booklets in order to improve inter-industry communication and find solutions to the complex issues that are challenging the industry. Some of these documents are available in both a text version and as a portable document file (PDF). A PDF can be saved, viewed and printed using Adobe Acrobat Reader software.
This is for informational use only, and some older documents may have outdated or inaccurate information.
To download a free copy of Adobe Acrobat Reader, click here.
To have a copy of a pdf document or brochure mailed to you, email Jeff Hendler
Collision Repair Provider Definition (2017)Click Here
Electronic Parts Procurement Matrix – Parts Committee, 2014Click Here
Best Practices Guidelines for Digital ImagingClick Here
Beneficial and Productive Repairer-Insurer Relationships 2012Click Here
Best Practices” for Writing an Estimate 2009Click Here
Best Practices” for Estimating Processes 2008Click Here
Anti-Fraud Guidelines for Ethical Business Conduct 2001Click Here
Consumer’s Guide to Collision Repair Process Brochure
(As mentioned in Moving Parts Magazine)
Best Practices” Guidelines for the Use of Quality Used Parts –
Jan.2001 – Write It Right Committee
Best Practices” Guidelines for Estimating and Processing Auto Physical Damage Claims –
July 1999 – Write It Right Committee
To access the Archive of CIC Work Products, Click Here Note: These materials are not current, and may be outdated and illegitimate or inaccurate information.