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INDUSTRY DISCUSSIONS COMMITTEE
Mission Statement Promote on going dialogue and adoption of best practices in areas of concern within the collision repair industry. We are responsible for quality inter-industry content, which will help the CIC forum better understand industry issues and develop solutions. We will have periodic conference calls to develop these programs.
Issues for 2005  


COMMITTEE DOCUMENTS & REPORTS
The following documents and reports were produced by the CIC Industry Discussions Committee or are related to the work of this committee. Click on the appropriate title in order to read or download the document. If you wish to comment on any of these documents or reports, please e-mail the appropriate committee chairperson.
Nov., 2006 Changes of the Automotive Claims Industry
     19 pages in Adobe Acrobat
Nov., 2004 Repair -VS- Replacement
     26 slides in Power Point Slide Show Presentation
August 2004 Key Performance Indicators (KPIs) - and How To Hit The Mark
     28 slides in Acrobat
Dec., 2003 The Changing Dynamics of Shop Ownership
     18 slides in Acrobat
April 2003 Crash Parts Testing - With Results from Prior Day
     18 slides in Acrobat
April 2003 Crash Parts Testing
     15 slides in Acrobat
Oct., 2002 Mission Statement; 2002 Topics
     11 slides in Acrobat
Nov. 28, 2001 BLACK BOX TECHNOLOGY & IMPLICATIONS
    Black Box Technology & Implications to the Collision Repair Industry
     by W. Scott Palmer, Injury Sciences - 38 PowerPoint slides (posted 12-08-01)
July 19, 2001 CYCLE TIME PRESENTATIONS

    Cycle Time … Is it really that important?
    M.C. Dan Dutra, DuPont Performance Coatings
     13 PowerPoint slides (posted 8-10-01)


    Cycle Time—Electronic Commerce Impact
    by Roger Cadaret, CIECA - 10 PowerPoint slides (posted 8-10-01)

    Toyota Production System and “On Time” Collision Repair
    by Randy Profeta, Toyota Motor Sales USA
    16 PowerPoint slides (posted 8-10-01)


    The Key to Reducing Cycle Time … Process Improvement
    by Tony Passwater, AEII - 15 PowerPoint slides (posted 8-10-01)

    Cycle Time—A real life experience
    by Toby Chess, Crenshaw Ford - 9 PowerPoint slides (posted 8-10-01)

    Cycle Time and People Skills
    by Bernie Blickenstaff, CMS - 18 PowerPoint slides (posted 8-10-01)
April 5, 2001 Industry Discussions Committee Report
Jan 22, 2001 Industry Relations Committee Report 2000
Dec 1, 1999 Industry Relations Committee Year End Report

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COMMITTEE MEMBERS
Chair Toby Chess   tcspeedster@yahoo.com
Vice Chair TBD      
         
Members Herb Lieberman LKQ Corporation hmlieberman@lkqcorp.com
  Steve Vettel Pacific Collision Centers svettel@pacificcollision.com
  Mike Hall Mercury Insurance Group mhall@mercuryinsurance.com
  Lou Romo 21st  Century  
  Ron Guilliams FIX Auto USA guamer@earthlink.net
  Mike Rubin California Casualty mrubin@calcas.com
  Tom Williamson Marina Auto Body tomw@marinaautobody.com
  Tom Holmes Holmes Body Shop tholmes@holmesbodyshop.com
  John Hubert    
  Steve Seidner Seidner's Collision Centers steve@1scc.com
  Gene Scambray CoPart gene.scambray@copart.com
  Dan Cox    
  Holice Driscal    
  Mike Anderson Wagonwork Corporation wagonworkbshop@aol.com
  Ray Trevethan Consultant raytrevethan@aol.com
  Gil Palmer AAA of Southernn California Palmer.Gil@aaa-calif.com
  Manny Rojas    
  Bruce Yungkans CCC Information Services  byungkans@cccis.com
  Ken Wells Akzo-Nobel Coatings kenneth.wells@akzonobel.com
  Dave Hathaway    
  Ed Milmeister All Auto Parts ed@eallauto.com
  Bill Lawrence LC Automotive Group blawrence@hitechcollision.com
  Kevin Mehok CARCARE Collision Centers k.mehok@comcast.net
  Lee Petersen Chief Automotive Systems petersenl@chiefautomotive.com

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